Terms & Conditions

BOOKING TERMS:

  • Rates may differ during Christmas, New Years and long weekends; please contact reservations team for details.
  • 50% advance payment at the time of booking and balance 30 days before arrival date.
  • No adjustments or refunds in case of not availing any facility from the package.
  • In keeping with our heightened security procedures, we request all guests to carry a photo-identity to present at check-in. Foreign nationals are required to present their Passport and valid visa. Indian nationals can present any one of the following: Passport, Driving License, Voter ID card or PAN card. This should be the same as submitted at the time of safari bookings.
  • Guests who have paid by online credit card will have to also sign a further authorization at the lodge on arrival and present the original card.
  • Our standard check-in time is 1330 hrs and check out time is 1100 hrs local time.
  • Subject to availability of rooms, we can offer you an early check-in and late checkout facility. For us to guarantee you an early check-in or late check out, you will need to reserve the room from the previous night.
  • Madhya Pradesh National parks remain closed every Wednesday for afternoon safari & for full day on Diwali & Holi.
  • The forest department may close the park on short notice due to rain.

CHILD / EXTRA ADULT POLICY:

  • 1 child below 5 years complimentary, others will be charged 25% of double's cost.
  • Children between 5-12 years 25% of the cost of double package in the same rooms.
  • Above 12 years at 40% the cost of the double package, if minimum 65% extra child supplement has been paid, an automatic upgrade to 2 rooms will be provided, subject to availability.

CANCELLATION POLICY:

  • 7 days and less - 100% cancellation.
  • 8 days to 21 days - 60% cancellation.
  • 21 days to 35 days - 30% cancellation.n
  • 35 days and above - 20% cancellation.
  • Amendment in dates within 35 days from arrival is treated as a cancellation.
  • Cancellation amount is calculated as per total booking amount and not as per advance deposited.
  • Christmas / New Year and long weekend bookings are non-refundable.

SAFARI REGULATIONS:

  • Core safari remains closed on Tuesdays & buffer safari remains closed on Wednesdays.
  • Park remains closed for a full day on Diwali, Holi, and on 01st May every year.
  • Safari once issued is non-transferable and names cannot be changed or added.
  • Full safari charges will apply in case of cancellation or date change.
  • Safari vehicles in Tadoba are not naturalist driven. The naturalist can be booked @ INR 1500 and one seat is needed for the naturalist on the jeep.
  • Full safari payment & ID copies are required to book the safaris. Ensure to carry the same photo ID cards in original as same will be checked at the park gate.
  • Mobile phones are not allowed inside the park and will be deposited in lockers at the gate.
  • Safaris are provided in Maruti Gypsy from the roaster system. Vehicles are owned by the local community & controlled by the forest department.
  • Safari jeeps must enter the park within 15 minutes of the gate opening. There is a penalty of Rs.500 in case of a 15-30 minutes’ delay. After 30 minutes, park gates get closed & the jeep will not be allowed to enter the park.
  • Camera fee is directly payable to the forest department at the entry gate. Current charges are as follows. 5% GST applies in case this needs to be paid at the time of safari booking.
  • Point & shoot / inbuilt zoom cameras & DSLR cameras with a lens up to 250 mm – INR 200 per camera per safari
  • DSLR cameras with lens above 250 mm – INR 250 per camera per safari
  • Safaris may also be cancelled due to sudden rainfall or any other natural calamities in which case refund of safaris will be as per park regulations.
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